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LIMITED RISK — productivity use (Article 50) HIGH RISK — HR / credit decision use

Microsoft Copilot EU AI Act Compliance: What Organisations Must Do

Microsoft 365 Copilot is deployed across millions of EU workplaces. Depending on how you use it — email drafting vs candidate screening vs HR decisions — your EU AI Act obligations range from a simple transparency disclosure to full high-risk deployer requirements.

Quick answer: Standard productivity use = Article 50 disclosure for AI-generated content. Using Copilot to assist in employment or other Annex III decisions = high-risk deployer obligations. The feature is the same; the context determines the classification.

Copilot use cases by EU AI Act risk level

Use caseClassificationObligation
Email drafting, meeting summaries, document generationLIMITED RISKArticle 50(2) — AI content marker on output sent to others
Copilot chat / Teams assistant interacting with EU usersLIMITED RISKArticle 50(1) — disclose AI nature before interaction
CV summarisation / candidate shortlisting assistanceHIGH RISKAnnex III Cat.4 — full Article 26 deployer obligations
Performance review drafting that influences ratingsHIGH RISKAnnex III Cat.4 — worker notification + oversight
Copilot for Finance — credit or loan decision supportHIGH RISKAnnex III Cat.5 — financial eligibility decisions
Internal knowledge search, code generation, data analysisNOT HIGH RISKNo high-risk obligations (AI literacy training still required)

What to do: tiered action plan

Article 50 disclosure for Copilot-generated content

Add to your email footer or document templates when content is Copilot-assisted:

[This content was drafted with the assistance of Microsoft Copilot AI. It has been reviewed and approved by the sender.]
[AI-assisted content. Reviewed by [Name], [Title].]

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The General AI Compliance Pack includes an AI Acceptable Use Policy template, Article 50 disclosure snippets for 7 languages, a Copilot HR use case register, and a deployer obligations checklist.

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The Copilot governance challenge: same tool, different risks

The EU AI Act does not classify tools — it classifies use cases. Microsoft 365 Copilot is a general-purpose AI assistant. When your HR team uses it to summarise 200 CVs and produce a shortlist recommendation, that use case is Annex III Category 4 high-risk, even though the underlying technology is the same word-processing assistant your marketing team uses to draft blog posts.

This means you cannot rely on Microsoft's general Copilot compliance documentation as proof that your specific deployment is compliant. You need to map your internal use cases against the Annex III categories.

Microsoft's EU AI Act compliance position

Microsoft has committed to EU AI Act compliance for its AI products and publishes compliance documentation through its Trust Center. For Copilot specifically, Microsoft is positioning the product as a general-purpose AI assistant that does not autonomously make decisions — it assists human decision-makers. This framing is accurate for standard use cases.

However, when Copilot's output directly informs an employment or credit decision — even as a summary or recommendation — the deployer (your organisation) takes on high-risk obligations regardless of Microsoft's product positioning.

Frequently asked questions

We use Copilot to help write job descriptions, not to screen candidates. Is that high-risk?
No. Using AI to draft job descriptions is a content generation task — it does not make assessments about individuals. Article 50(2) may apply if the job description is published and could be mistaken for purely human-authored content, but this is a minor disclosure requirement, not a high-risk obligation. The high-risk classification arises when AI assists in assessing or ranking specific individuals.
Our managers use Copilot to help write performance reviews. Is that high-risk?
Yes, if the performance review influences decisions about the employee's working conditions, salary, promotion, or continuation of employment. Using AI to assist in performance documentation that affects employment decisions is Annex III Category 4. You need to inform employees that AI assists in their performance review process and ensure a human reviews and can override the AI-assisted assessment.
We have Microsoft's Copilot terms of service which say it complies with EU law. Isn't that enough?
No. Microsoft's contractual compliance commitments cover their role as provider. Your deployer obligations are separate and cannot be contractually transferred to Microsoft. Even if Microsoft's product is fully compliant, you still must add candidate/worker disclosure, ensure human oversight in your processes, and retain logs for high-risk use cases. Compliance terms in a SaaS contract do not discharge your regulatory obligations.
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